Sauce Social Commerce

Why can't I log into Sauce?

Performance is an area we continue to work on, but here are a few pointers to consider as to why the embed may be running slow for you.

Why is my embed loading slowly?

If your product pricing, images and product names are showing incorrectly or not at all, chances are your OG data needs attention.

Why is my product data showing incorrectly?

How do I authenticate for Influencer Plus?

Connect your Instagram Professional to Sauce via Facebook, enable all permissions, and ensure 'Off-Facebook Activity' is on.

How to Connect Your Instagram Professional Account to Sauce via Facebook

What to consider if no linked items are showing on your product page

Why is my Product Page Gallery not showing?

GDPR

How to add Hashtags to posts to create multiple embeds

Adding Hashtags to posts within Sauce

Can I move hotspots?

Instagram New Shopping Service

Not using one of our currently supported platforms? Not to worry

Can I use Sauce with my store?

How to switch to a different Instagram account

How to use Sauce with a different Instagram account?

Why are my latest Instagram posts not showing in Sauce Profile?

Why don't my product links show up in Instagram?

What to do if you see this error within Sauce

Error: You are logged into Instagram with a different account

The browser can help us to get a better understanding of any issues that may be affecting your Sauce embed.

How do I access my browsers console?

What to do if your Sauce embed is not showing in your website

Why is my Sauce embed not showing/working incorrectly?

Frequently Asked Questions: New Pricing Announcement

FAQs - New Pricing

Learn how to whitelist AddSauce's User-Agent on your eCommerce platform for seamless data sharing. Ensure smooth integration with easy steps

How to Whitelist AddSauce for Uninterrupted Data Sharing

James Riley

Yemi

Guy Schragger

Fixes to some of the most commonly occurring issues and easy ways on how to resolve them

FAQ and troubleshooting

How to disconnect from Instagram and cancel your Sauce account

Disconnecting from Instagram

Experience hassle-free product tagging by integrating your SquareSpace product catalogue with Sauce.

Connecting your SquareSpace product catalogue to Sauce

Guy Schragger - Sauce Social Commerce

Integrations

Visual Shopping

User Generated Content

Influencer+

Brand Partnerships

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Instagram

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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